IT Senior Project Manager

Come and join the Littlefish team!

Work location: Remote

Salary: Up to: £75,000

Must be eligible for SC Clearance (UK resident for the last 5 years) and NPPV2 clearance 

Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. 

Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. 

So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you.

The role and what you’ll be getting up to on a day to day basis:

As Senior Project Manager you will be responsible for working across our Strategic Accounts, you will operate at the intersection of delivery leadership, governance, and client strategy. You’ll be working across a portfolio of Littlefish’s most important customers, leading complex, multi‑workstream programmes across Modern Workplace, Cloud, Apps/DevOps and Data & AI.

This role goes beyond traditional project management. You will act as a trusted advisor to senior client stakeholders, ensuring strong delivery performance, commercial health, and measurable business outcomes from every engagement.

Working within our tiered PMO model, you’ll establish robust governance, provide clear insight across portfolios, and help shape the future direction and growth of your accounts.

What You’ll Be Doing:

Strategic Account & Portfolio Ownership

• Own a portfolio of strategic accounts and their associated projects and programmes
• Provide end‑to‑end accountability for delivery performance across scope, time, cost, quality, risk and benefits
• Develop and maintain integrated roadmaps, dependency maps, RAID logs and benefits registers
• Act as the senior delivery lead and escalation point for your accounts

Governance & PMO Leadership

• Establish and run effective governance frameworks, including steering committees and programme boards
• Champion PMO best practice as the “governance backbone” for your accounts
• Produce clear, concise executive‑level reporting and dashboards for clients and internal leadership
• Ensure risks, issues and decisions are surfaced early and managed through appropriate forums

Client Relationship & Stakeholder Management

• Build strong, trusted relationships with senior and executive‑level client stakeholders
• Lead regular governance, review and planning forums, ensuring alignment on priorities and outcomes
• Navigate complex escalations with confidence, diplomacy and pace
• Connect technology delivery to business change, adoption and transformation goals

Commercial & Financial Management

• Own financial governance across your portfolio, including budgeting, forecasting, revenue and profitability
• Protect and grow account profitability through disciplined change control and delivery efficiency
• Identify and shape new opportunities within existing accounts, supported by strong governance and value‑led delivery
• Maintain accurate forward bookings and pipeline visibility in partnership with Sales and Account Management

Internal Collaboration & Growth

• Work closely with delivery leads, architects and technical teams across all practices
• Partner with Sales, Account Management and Marketing on strategic account planning and proposals
• Support the growth and maturity of both client delivery models and Littlefish’s internal PMO capability

Who you are:

You’re a confident, credible delivery leader with experience operating in senior client‑facing roles within IT services or consulting. You’re comfortable balancing strategic thinking with hands‑on delivery, and you bring strong commercial awareness alongside excellent stakeholder management skills.

You Bring:

• Proven experience managing strategic accounts and complex digital programmes
• Strong understanding of portfolio, programme and project governance
• Commercial acumen, including forecasting, profitability management and revenue growth
• Excellent communication skills with the ability to engage at executive and board level
• A strategic mindset grounded in real‑world delivery experience

Desirable:

• Experience working within managed services or IT outsourcing environments
• Knowledge of project and programme management methodologies
• Experience operating within a PMO or portfolio delivery model

What can we offer you?

• Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare
• Referral bonus scheme of £1000 when you successfully refer a friend.
• Access to our LinkedIn Learning platform, with over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals.
• Casual dress policy
• Company Pension Scheme
• Company social events
• 25 days annual leave plus public / bank holidays
• Purchase of annual leave scheme 

Life at Littlefish: 

Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow.

I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.

I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another.

I Have a Can-Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done!

So, if you feel like you can make a tangible difference, apply today, and join us on this journey.

Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported.

We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly.

Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a ‘prefer not to say ‘option).